Refund policy

We want you to love your SEDA silk. If something isn't right, we're here to help.

Returns. You have 7 days from the day your order arrives to request a return. To be eligible, items must be unused, unwashed, and in their original packaging. To start a return, email hello@skinofseda.com and we'll send you instructions. Items sent back without first requesting a return can't be accepted. Return shipping is the customer's responsibility — we don't provide prepaid return labels.

Hygiene. Because our cloths touch your skin, hygiene comes first. For that reason, any cloth that has been used or washed is final sale and cannot be returned or refunded.

Damaged or wrong items. Please inspect your order as soon as it arrives. If your box or package arrives damaged, or an item is defective or not what you ordered, you must contact us within 48 hours of delivery at hello@skinofseda.com — include a photo so we can make it right quickly.

Order changes & cancellations. If you need to change or cancel an order, email hello@skinofseda.com as soon as possible and we'll do our best to catch it before it ships.

Refunds. Once we receive and inspect an approved return, we'll let you know the outcome. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.

Questions about a return? Email us any time at hello@skinofseda.com.